Chapter 1:Introducing Interpersonal Communication
linear communication model         noise         transactional communication model
	Chapter 2:Considering Self
face         mask         relational dialectics         self-disclosure         self-fulfilling prophecies         social comparison
	Chapter 3:Perceiving Others
algebraic impressions         empathy         horn effect         punctuation         self-serving bias         Uncertainty Reduction Theory
	Chapter 4:Experiencing and Expressing Emotions
blended emotions         display rules         emotional contagion         encounter avoidance         encounter structuring         reappraisal         supportive communication
	Chapter 5:Developing Interpersonal Competence
attributional complexity         expressive messages         high self-monitors         low self-monitors
	Chapter 6:Listening Actively
action-oriented listeners         aggressive listening         content-oriented listeners         selective listening         time-oriented listeners
	Chapter 7:Communicating Verbally
"I" language         "we" language         "you" language
	Chapter 8:Communicating Nonverbally
adaptor         affect display         emblem         illustrator         kinesics         proxemics         regulator         vocalics
	Chapter 9:Managing Conflict and Power
accommodation         avoidance         collaboration         competition         compromise
	Chapter 10:Relationships with Romantic Partners
bonding         differentiating         experimenting         neglect strategy         stagnating         voice strategy
	Chapter 11:Relationships with Family and Friends
consensual families         laissez-faire families         pluralistic families         protective families
	Chapter 12:Relationships in the Workplace
advocacy         downward communication         upward communication